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Milestone 2

Design problem and the target population
Design Problem
Target Population
Design Problem
❄ Sometimes people do aware their emotion problem, but confront some obstacles to regulate    
    their emotion .
❄ And thus influence many aspect of their daily life.
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Who were the interviewees?
Theme of questions
Target population
People who ......
(1) can't find a good way to moderate their emotional suffering and thus affect their daily life.
 
(2) want to manage/regulate their emotion
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Who were the interviewees?
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U-01:♂ 30 HR / Single

U-02:♀ 28 Project Assistant / Single

U-03:♀ 50 Businessman / Married

U-04:♂ 24 Unemployed / In a relationship

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U-05:♀ 26 Teacher / Single

U-06:♂ 42 Hotelier / Single

U-07:♀ 24 Student / Single

U-08:♀ 22 Student / Single

U-09:♀ 21 Student / In a relationship

U-10:♂ 24 Student / In a relationship

U-11:♀ 22 Student / In a relationship

U-12:♂ 24 Student / In a relationship

Theme of questions
❄  When was the last time you were in a bad mood?
     For what reason?
     How your behavior changed?
❄  What do you usually do to adjust your mood?
     What is the most effective method? Why?
❄  Have you encountered difficulties while dealing with your emotions?
     Do you think that you need emotion management?
     If so, when do you need it?
Analysis
Analysis
Affinity Diagram
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Thinking Process
Key Findings
Thinking Process
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Take-Away Message
Key Findings
❄  Time is a key point when people want to solve their emotional problems. 
   For example:
  • Sometime I can't find someone to talk with since my friends have no time for me at that time.
  • My mood often swings at night.
  • Sometimes I can't use my strategy to smooth my mood because of the time. For example, I can't do sports at night.
❄  When I am in a bad mood, I will choose people to talk to my emotion.
  • I won't choose those people to whom will be affected while talking to me when I am in a
     bad mood to talk.
❄  We should avoid ignoring those people who isolate themselves from others because of
     negative emotions.
Anchor 2
Take-Away Message

What would be the focus of your design?

❄  When people can’t find a way to solve emotional problems at a specific time or the right
     person to talk with. 

What do you need to consider in your design?

❄  We do not need to help them solve problems that evoke their emotions.
❄  We can try to find out another strategy to help them soothe their emotions.

What do you want to know about more?

❄  Whether the person can accept another strategy helping them soothe their emotions.
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